Privacy Policy

Last Updated: August 15, 2025

This Privacy Policy describes how Academic Origin (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website academicorigin.com, use our mobile/online learning platforms, or interact with our services (together, the “Services”). By using the Services, you agree to the practices described here.

1) Who We Are

Academic Origin — 2nd Floor, Balaji Complex, Ratu Road, near Galaxia Mall, beside Canara Bank, Jawahar Nagar, Ranchi, Jharkhand 834005, India.
Phone: +91 62025 78886 · Email: info@academicorigin.com

2) Information We Collect

• Information you provide: name, contact details, class/grade, academic interests, messages, forms, support requests, and documents you upload.
• Account & enrollment data: course selections, attendance, test scores, assignments, certificates, payment status (stored via payment partners).
• Usage & device data: IP address, browser, device type, pages viewed, referring/exit pages, time stamps, approximate location. Collected via cookies, pixels, and similar technologies.
• Communications: emails, calls, and chat transcripts for support and quality assurance.

3) How We Use Your Information

• Provide and improve classes, content, tests, and personalized learning paths.
• Create and manage accounts, enrollments, and certificates.
• Process payments and issue receipts via secure payment gateways.
• Send service messages (e.g., class schedules, updates, policy changes).
• Provide support, respond to queries, and monitor quality.
• Analyze site usage to enhance performance and features.
• Market our programs when permitted (you can opt out at any time).
• Comply with legal obligations and enforce our terms.

4) Cookies & Similar Technologies

We use cookies and similar tools to remember preferences, keep you signed in, analyze traffic, and measure campaign performance. You can manage cookies in your browser settings; some features may not work properly if you disable them.

5) Payment Processing

Online payments are handled by third-party processors. We do not store full card details on our servers. Your payment information is secured according to the processor’s standards (e.g., PCI-DSS).

6) When We Share Information

• Service providers who help us operate the Services (hosting, analytics, communications, payments, proctoring, delivery).
• Legal & compliance when required by law, regulation, or to protect rights, safety, and security.
• Business transfers in connection with a merger, acquisition, or reorganization.
• With your consent (e.g., showcasing success stories or testimonials).

7) Legal Bases (for users in the EEA/UK)

We process personal data under one or more of the following bases: your consent, contract performance, legitimate interests (e.g., improving Services, preventing fraud), legal obligations, and vital interests when applicable.

8) Your Rights

• Access, correct, update, or delete your personal information.
• Withdraw consent for marketing at any time.
• Object to or restrict certain processing (subject to applicable law).
• Data portability where available.

To exercise rights, email info@academicorigin.com. We may need to verify your identity before fulfilling requests.

9) Children & Students

Our Services are intended for students and parents/guardians. Where required, we seek parental/guardian consent before collecting information from minors. Parents/guardians can contact us to review or delete a child’s information.

10) Data Retention

We keep personal information only as long as necessary for the purposes outlined here, to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we anonymize or securely delete data.

11) Security

We use administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100% secure; please use the Services with appropriate care.

12) International Transfers

Your information may be processed in countries different from your own. Where required, we implement appropriate safeguards for cross-border transfers.

13) Third-Party Links & Content

Our Services may link to third-party websites or tools. We are not responsible for the privacy practices of those third parties. Please review their policies.

14) Marketing Preferences

You can opt out of marketing emails by clicking “unsubscribe” in our emails or contacting us at info@academicorigin.com. We will still send essential service and transactional messages.

15) Grievance & Contact (India)

If you have questions, requests, or complaints, please contact our Grievance Officer:
Grievance Officer: Academic Origin
Email: info@academicorigin.com
Phone: +91 62025 78886
Address: 2nd Floor, Balaji Complex, Ratu Road, near Galaxia Mall, beside Canara Bank, Jawahar Nagar, Ranchi, Jharkhand 834005, India

16) Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. If changes are material, we will provide additional notice (e.g., email or a prominent notice on the website).

17) How to Contact Us

For any privacy-related queries, email us at info@academicorigin.com or call +91 62025 78886.

This notice is for general informational purposes and is not legal advice.